Effective Date: August 20, 2019
Version: 1.1

This official website is operated by Cookinn Inc. (hereinafter referred to as the "Company," "we," "us," "our," or the "Website") using the Rezio online service platform (hereinafter referred to as "Rezio").

We highly respect the confidentiality of personal information and are committed to complying with all applicable privacy and data protection laws. Accordingly, we have established this Privacy Policy (hereinafter referred to as the "Policy") to explain how we collect, process, use, and disclose your personal information when you use the services provided through our Website, as well as to inform you of your legal rights regarding privacy and data protection.

By accessing or using our Website and its services, you acknowledge and agree that we may collect, process, and use your personal information in accordance with this Policy. Any terms not defined in this Policy shall have the meanings assigned to them in the Website's Terms of Service.

1. Personal Information We Collect

1.1 When you use our Website and its services, we may collect, process, and use the following personal information relating to you:

(a) When you make a reservation, register as a member of our Website, or use our services, we may request personal information including, but not limited to, your name, date of birth, nationality, identification number, telephone number, email address, and credit card information.

If you are representing a company, we may request information including, but not limited to, the company's name, business address, tax identification number, telephone number, email address, credit card information, and relevant personal information of its primary contact person.

(b) While you are using our services, we may request additional information or documents necessary for providing or accessing the services offered through our Website.

1.2 If you do not provide the information specified in Section 1.1 of this Policy, you may be unable to register as a member, access certain services, or fully benefit from the services we provide.

2. Purposes of Collecting Personal Information

We collect your personal information for the following purposes:

(a) To provide better Website content and user experiences, and to effectively manage and identify member accounts.

(b) To verify and process credit card information or other valid payment methods you may provide.

(c) To operate and improve our services and marketing strategies.

(d) To conduct research and analysis of how users interact with our Website and services, better understand our users, and improve our services accordingly.

(e) To ensure the proper operation and security of our Website, including monitoring and investigating suspicious, fraudulent, or unlawful activities, and identifying violations of our Terms of Service.

(f) To respond to your inquiries, questions, and feedback, and to provide customer support.

3. Security Measures

3.1 We have implemented reasonable and appropriate security measures to protect your personal information against loss, theft, unauthorized access, use, or modification.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, we cannot represent or warrant the absolute security of any information you provide. Unless we intentionally disclose your personal information, we shall not be held liable for any legal responsibility arising from such matters.

3.2 You agree that we may contact you electronically regarding the privacy and security of your personal information and matters related to the management of your use of our services.

If we discover any security vulnerabilities, we may notify you by posting an announcement on our official Website or by sending you an email.

4. Use of Cookies and Other Tracking Technologies

4.1 When you visit our Website, we may use cookies and other tracking technologies, including but not limited to web beacons, to automatically collect information about your activities while using our services.

The information we may automatically collect includes, but is not limited to, your IP address, time spent on our Website, browser type, language, user preferences, and browsing or click history.

4.2 If you do not wish to accept cookies, you may disable them through your browser settings. However, disabling cookies may prevent certain features of our Website from functioning properly.

5. Your Personal Information and Rights

5.1 With respect to the personal information we collect, you may request to inquire about, access, or obtain copies of your personal information at any time. We reserve the right to charge reasonable fees when necessary.

5.2 If your personal information changes or you discover that it is inaccurate, you may update or correct it through your member account on our Website.

When the specific purpose for which your personal information was collected no longer exists, or when the applicable retention period expires, you may request that we cease collecting, processing, or using your personal information, or delete such information.

5.3 We respect your right to request the cessation of collection, processing, or use of your personal information, or to request its deletion.

However, under certain circumstances, such as when your personal information is necessary for us to provide our services, we may be unable to accommodate your request and may need to terminate the provision of services to you.

5.4 To exercise any of the rights described above, please contact us using the email address provided in Section 12 of this Policy. We will process your request as promptly as possible upon receipt.

6. Disclosure of Personal Information

6.1 We will not sell or rent your personal information to any third party without your prior consent.

6.2 We will not disclose your personal information to third parties without your prior consent, except where such disclosure is necessary to provide our services and falls within the purposes described in Section 2 of this Policy.

Under such circumstances, we may disclose your personal information to the following parties:

(a) Our cooperating service providers.

(b) Banks and financial institutions that cooperate with us in processing credit card payments.

(c) Our affiliated entities.

For the purposes of this Policy, "affiliated entities" refers to any person or entity that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with the Company.

"Control" means:

Direct or indirect ownership of at least fifty percent (50%) of the voting shares of an entity;

Direct or indirect authority to direct or influence the board of directors or a similar governing body of an entity; or

Direct or indirect ownership of, or a close relationship involving, financial, operational, managerial, supply-related, or other business interests.

(d) Our professional advisors in the fields of finance, accounting, law, and insurance.

6.3 We may also disclose your personal information to governmental authorities, judicial authorities, or other parties involved in legal proceedings when necessary to protect our legal rights or to comply with applicable laws and regulations.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites or services.

The inclusion of such links does not imply that we endorse, authorize, or are affiliated with those third parties, nor does it mean that we endorse their privacy policies.

We do not control third-party websites or services. Accordingly, we are not responsible for the content or privacy policies of any third-party websites or services that are not operated by us.

8. Children's Privacy

Children under the age of 18 are not the intended target audience of our Website, and we do not knowingly collect personal information from children.

In certain jurisdictions, the legal age of adulthood may be higher than 18. In such cases, you must meet the applicable age requirement to use our services or register as a member of our Website.

Although individuals under the age of 18 may use our services, they may do so only with the accompaniment, supervision, and consent of a parent or legal guardian.

9. International Data Transfers

By using our services, you acknowledge that your personal information will be transferred to Taiwan.

By using our services or providing information to us, you agree that any disputes relating to privacy or this Privacy Policy shall be governed by the laws of Taiwan and resolved in accordance with the terms of this Policy.

If you access our services from the European Union or any other jurisdiction subject to applicable data protection laws, please be aware that your information will be transferred to Taiwan and may be used worldwide.

By providing your information to us, you consent to the transfer of such information in accordance with this Privacy Policy.

10. Amendments to This Policy

We may revise or update this Privacy Policy from time to time as necessary.

Any revised version of this Privacy Policy will be published on our Website. We encourage you to review the latest version regularly to stay informed of any changes.

11. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan).

In the event of any dispute arising from or relating to this Policy, the Taiwan Taipei District Court shall have exclusive jurisdiction as the court of first instance.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us by email at:

info@cookinn.tw